Invoice

How billing works

Invoices and billing Fees and charges explained Credit claim

Documentation and files

Download invoice Download AP Billing Extract (invoice transaction data) Download pricing statement Request StarTrack Electronic Invoice Report

Business Credit Account

About your account

What is a Business Credit Account? Check account balance and usage Contact credit representative Account suspended

Update your account

Set up email billing Update account contact details Add, update, or close an account Update drop-off lodgement point (Australia Post outlet) Update pickup address (your premises)
Apply for account credit limit increase Change account ownership, legal entity, or ABN

Payment

How payments work

Payment methods Direct debit Payment remittance

Help with your payment

Payment difficulties Payment enquiries

Contract, products and services

Contract and rate enquiries Product and service enquiries Issues and feedback