How-to videos: get to the finish line fastest

Peak season is a marathon, and the right preparation can help your business win.

Choose your business size and navigate through our interactive videos, choosing the topics you need to master to stay one step ahead of the pack this peak.

Peak know-how, at your fingertips
Need to get peak-ready? Our Playbook can help. Covering everything from practical packaging tips to international sending and hassle-free returns, it's your essential guide to a smooth, streamlined and successful peak season.
Get the Peak Playbook (PDF 5.2MB)
A smart checklist for smooth sending
Whether you’re prepping for Black Friday, Cyber Monday or the holiday rush, this checklist will help you plan ahead and deliver a seamless experience for your customers and your business.
Get the Peak Checklist (PDF64kB)

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MyPost Business customers

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Parcel Contract customers

The Business Support Portal is the fastest way to track or redirect a parcel, or lodge an enquiry for a customer.

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StarTrack customers

Manage your parcels and freight, pick-up bookings and Track & Trace via myStarTrack Online. Your customers can use the Track&Trace tool at any time. For all other enquiries, call StarTrack on 13 23 45.

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Cut-off dates for Christmas will be announced later in the season. Subscribe to our newsletter for the latest updates and get the latest delivery estimates for domestic and international services.

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