PO Boxes and Locked Bags
A business Post Office Box (PO Box) or Locked Bag is a secure, professional and convenient way to collect your parcels and letters. Apply at any Post Office today.
Benefits of a business PO Box, GPO Box or Locked Bag
Safely store parcels and letters for up to 30 days.
Access your PO Box 24/7 for your convenience.1
Collect large parcels from a PO Box red door.2
Keep your business address professional and confidential.
Keep the same address even when you move.
Receive mail delivery notifications with Mail2Day.
Choose from 3 options
Choose from a range of sizes and lease times to suit your business needs. Available at participating Post Offices across all areas and regions.
Lease a single GPO Box, or the same box number in each capital city with our Common Box service. Available at major central Post Offices only.
Choose this option if your business receives large volumes of parcels or letters. Available at participating Post Offices across all areas and regions.
How to apply for a PO Box, GPO Box or Locked Bag
Fees and charges
PO Boxes and Locked Bags can be leased for up to one year and then renewed annually. Our pro rata pricing runs from 1 April to 31 March the following year.
For new leases, an establishment fee is applicable, plus the balance of the annual pro rata price, depending on what month the lease begins. The pro rata charge for each month is one twelfth of the annual fee. Any lease that starts in February or March will include charges for a full year in addition to pro rata fees.
Important information
Not a business customer?
If you’re a personal customer, view our services for PO Boxes and Private Bags.
Terms and conditions apply (PDF 1.04MB)
1 Check at your individual PO Box location as access times vary.
2 Red door boxes are available at participating Post Offices. Parcel delivery via red doors is subject to size and availability restrictions. If your parcel can’t be delivered using a red door box you’ll receive a card or digital notification advising collection from the counter at the Post Office. Fees and charges may apply to carriers other than Australia Post and StarTrack to deliver parcels to PO Box services. Carriers may pass this cost on to customers.
3 Business pricing applies for persons or entities carrying on an enterprise under an Australian Business Number (ABN), with the exception of not-for-profit organisations and unincorporated associations.
4 Specified pricing is for CBD locations, or PO Box locations in high demand. Applies to PO Box services in Canberra, Hobart and Darwin GPOs and certain Post Offices as determined by Australia Post.
5 Excludes persons residing on houseboats, water / sea vessels or on a private road such as a caravan park, gated community, retirement village or defence force barracks. Only available for customers where Australia Post doesn't deliver to their residential or business address, and each non-delivery address is eligible for one reduced rate PO Box or locked bag at the nearest Post Office. Assessment can take up to seven days. Customers may be changed to full rate if delivery circumstances change.
