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Here’s how we’re supporting your team to the finish line

  • Peak performance, powered by people

    We’ve added over 3,700 extra team members for peak, to help keep your parcels moving.

  • The network you can trust – bigger than ever

    New metro and regional facilities, plus automations to boost processing by 272,000 parcels per day.

  • Delighting customers every day

    No need to wait; we’re delivering on weekends in capital cities and select regional centres for peak.

  • To help us perform at our peak – for you

    Last year we delivered more than 102 million parcels at peak – and we’re ready to break new records.

How-to videos: get to the finish line fastest

Peak season is a marathon, and the right preparation can help your business win.

Choose your business size and navigate through our interactive videos, choosing the topics you need to master to stay one step ahead of the pack this peak.

Convenient, fast and flexible - make every delivery a winner

Next day? No worries

Speedy deliveries equals happy customers. Explore our next day delivery options and get it there faster this peak.

24/7 Parcel Lockers

A simple, modern solution to streamline deliveries and returns - especially for customers who live in apartments.

Trusted tracking with the AusPost app

Promote the app to your customers and reduce tracking enquiries, saving you time this peak.

We’re here to support you

MyPost Business customers

Log in to access live chat from Monday to Friday, 8am-4pm AEST.

Log in to MyPost Business

eParcel Contract customers

The Business Support Portal is the fastest way to track or redirect a parcel, or lodge an enquiry for a customer.

Visit the portal

StarTrack customers

Manage your parcels and freight, pick-up bookings and Track & Trace via myStarTrack Online. Your customers can use the Track & Trace tool at any time. For all other enquiries, call StarTrack on 13 23 45.

Visit StarTrack

Stay updated

Subscribe to our newsletter for the latest updates or view our latest delivery estimates for domestic and international services.

Keen to offer next day delivery to your customers?

If you’re an existing customer, talk to your account manager about our next day delivery options. If not, and you send 2,000+ domestic parcels a year, complete this form and one of our account specialists will get back to you about delivering quicker for your business.

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