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A better way to collect, send and return parcels

We partner with a wide range of locations to make parcel collection easier, more convenient, and closer to where people live, work, and spend their time.

Property owners and developers

Add a premium amenity that improves everyday living and simplifies parcel deliveries.

Add a smart delivery solution

Retail and commercial

Drive repeat foot traffic and become a convenient local destination.

Attract repeat customers

Councils and community

Deliver accessible, essential infrastructure where your community needs it most.

Enable community access

Universities and hospitals

Support staff, students and visitors with secure, flexible parcel access.

Offer flexible parcel delivery

A convenient service for everyone

Parcel Lockers make parcel sending and collecting simple for everyone. Using the AusPost app, customers simply choose the Parcel Locker that’s most convenient to them. They can then use that location to collect, send or return a parcel. 

Benefits of hosting a Parcel Locker

  • Low effort. High value.

    Hosting a Parcel Locker is simple, secure and hassle-free.

    • No cost to host
    • No daily management required
    • Installed, maintained and supported by Australia Post
    • Secure, trusted and used daily 
    • Enhances the utility and reputation of your location

  • A simple hosting partnership

    We manage the service - you provide the location.

    You provide

    • A suitable, accessible space
    • Accessible power 
    • Approval to install on site

    We handle

    • Installation and maintenance
    • Technology and security
    • Customer support and servicing
Register to host a Parcel Locker

Locations for Parcel Lockers

If people already live, work, shop or gather at your site, hosting a Parcel Locker could be a great fit.

A premium 24/7 amenity

Our Parcel Locker service enhances the everyday experience of residents and tenants without adding operational complexity. Designed for installation in publicly accessible locations to deliver convenience and value to the wider community.

  • Improves convenience and satisfaction for people on site
  • Reduces missed deliveries and pressure on reception or building managers
  • Supports higher retention by offering a modern, practical amenity
  • Is installed and maintained by Australia Post

Bring new customers to your doorstep

Hosting a Parcel Locker turns your location into a regular collection point, driving repeat visits from locals and workers nearby.

  • Increases foot traffic with minimal ongoing effort
  • Positions your business as convenient and community focused
  • Encourages repeat visitation throughout the week
  • Requires no parcel handling or customer enquiry management

Essential services, where your community needs them

Parcel Lockers provide secure, 24/7 access to parcel collection, supporting residents who can’t receive deliveries at home.

  • Improves access to essential services for your community
  • Reduces redeliveries and local congestion
  • Aligns with smart city and sustainability goals
  • Represents a visible investment in practical, everyday infrastructure

Secure parcel access for people with busy, irregular schedules

From shift workers to students and visitors, Parcel Lockers make it easier to collect parcels at a time that suits them.

  • Reduces pressure on mailrooms and reception areas
  • Supports 24/7 access across large or complex sites
  • Improves security and reliability of deliveries
  • Requires minimal involvement required from your team

Register to host a Parcel Locker today

Share your location details and we’ll assess your site. If it meets our requirements, we’ll be in touch with next steps.

  • No obligation. Availability is subject to site suitability and approvals.
  • Australia Post covers site assessment, installation and ongoing maintenance. Electricity costs excluded.
Type of location
Please select whether you are the owner, property manager or tenant. (Optional)

    Frequently asked questions

    1 No obligation. Availability subject to site suitability and approvals. Australia Post covers site assessment, installation and ongoing maintenance. Electricity costs excluded.